Privacy Policy for Damp Proofing Services

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J.N Home Management – Privacy Policy
J.N Home Management respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your personal information when you contact us or use our website.
Information We Collect
When you contact J.N Home Management through our website, email, telephone or WhatsApp, we may collect information such as:
Your name
Telephone number
Email address
Property address
Details about your damp or building problem
Photographs or videos of your property
Any other information you provide to us regarding your enquiry or quotation
How We Use Your Information
We use your information to:
Respond to your enquiries
Arrange property inspections and quotations
Provide damp proofing services
Communicate with you about your enquiry or work
Provide quotations, invoices and other business documentation
Maintain appropriate business and customer records
Improve our services and website
Comply with legal and accounting requirements
We will only use your personal information where we have a lawful basis to do so, such as where it is necessary to provide a service you have requested, to take steps before entering into a contract, to comply with legal obligations, or where we have a legitimate business interest.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.
We do not sell or rent your personal information to third parties.
Sharing Your Information
We may need to share relevant information with trusted service providers where this is necessary to operate our business, provide our services, process payments, maintain our website or meet legal requirements.
We only share information where there is a legitimate reason to do so.
How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling our business, legal, accounting and contractual obligations.
When information is no longer required, it will be securely deleted or disposed of where appropriate.
Cookies
Our website may use cookies and similar technologies to help the website function correctly, understand how visitors use our website and improve our services.
Where required, we will ask for your consent before using non-essential cookies.
Your Data Protection Rights
Under UK data protection law, you may have rights relating to your personal information, including the right to:
Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information where appropriate
Ask us to restrict how we use your information in certain circumstances
Object to certain types of processing
Withdraw consent where we are relying on your consent
If you would like to exercise any of these rights, please contact us using the details below.
Contact Us
J.N Home Management
Email: j.n.homemanagement@gmail.com
Telephone / WhatsApp: 07401 842130
If you have any concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has not been handled correctly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements. The latest version will always be published on our website.
Last updated: September 2026
The ICO says a small-business privacy notice should cover things including what data you collect, why you use it, your lawful basis, who you share it with, how long you keep it, people's rights and how they can complain. �
ICO +1
One important point: because your GoDaddy site may use specific cookies, Google Analytics, Google Ads, forms or other tracking tools, we should make sure the cookie section matches what is actually installed on your website rather than claiming something that isn't true. The ICO specifically says non-essential cookies generally require consent. �